Information
General
We have been selling antiques and collectables for over 25 years and stock a wide variety of items, mainly from the mid 20th century, but also from other eras too. We have also been selling online for many years as well as at various antique fairs throughout the country.
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All items are original to the best of our knowledge and we aim to give an accurate description of everything we list.
Please note the items have age, are pre-owned and therefore will show signs of usage and general wear.
Payment & Shipping
UK
We accept payment through PayPal and Wix Payment. All postage prices are for UK delivery. Postage and packaging charges are calculated by weight and size, which together with insurance costs, will be added to your order. We use a trusted courier or Royal Mail/Parcel Force depending on the size and weight.
Worldwide
Owing to Brexit we no longer sell to the EU. For all non EU destinations please contact us as we may still be able to post worldwide.
Please note:
1. We reserve the right not to post parcels outside of the EU if they weigh over 2kg when packed; this is due to the potentially high cost of items above this weight.
2. All parcels are fully insured and tracked, however local tax and custom charges are the buyer's responsibility.
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Returns
We offer a full refund, provided all items are returned in their original condition and include the original packing materials within 14 days of receipt. Please contact us before posting as we cannot otherwise accept returns. We regret that all postage charges are non-refundable and that the customer will normally be liable for the cost of return shipping and insurance which must be included to cover the full value of the item(s).
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Should you receive an item that has suffered damage or breakage in transit, please contact us within 3 days to explain the situation. Please retain the original packaging materials for claim purposes as we will probably ask you to return the item for validation. We will normally refund you the full purchase price and associated postage costs. For items posted to destinations outside the UK, if damaged or lost, we will only refund the actual cost; ie we will not be able to refund your postage costs
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Contact
For further information or if you wish to make an order please contact us at erandz@ercollectables.com