ERcollectables: PRIVACY POLICY

In this Privacy Policy references to "we" or "us" or "ERcollectables" are to ERcollectables.

 

1. What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, communications); purchase history, payment details, comments, feedback, product reviews.

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2. How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal and non personal information you give us such as your name, address and email address. Your information will be used for the specific reasons stated below only.

 

3. Why do we collect such personal information?

We collect such non-personal and personal Information for the following purposes:

1. To provide and operate our business;

2. To provide our users with ongoing customer assistance;

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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4. How do we store, use, share and disclose site visitors' personal information?

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our business  adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Discover and PayPal.. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5. How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

6. How do we use cookies and other tracking tools?

We use cookies to help us to track our website visitor information and to learn about the behaviour of visitors to our website and how they respond to our marketing communications and for research and statistical purposes.

We may disclose data collected from cookies, such as visitor trends, to third parties, in an anonymous form, for research and statistical purposes, and to help us to optimise our websites and the targeting of advertisements.

The cookies that ERcollectables uses do not collect personal information such as name, address, email address and do not link any information they collect to an individual.

Please note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

7 How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at erandz@ercollectables.com.

 

8. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

9. Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at erandz@ercollectables.com.